Great! I’m so glad you called Caroline. It’s really wonderful.
Well. Thank you Mr. Wallace, that’s not our usual reaction.
I don’t know why Caroline, I love it when Revenue Canada calls.
Well I’m calling about your latest HST returns.
Yes you are! Isn’t it great! I’m all up to date!!
I see you just filed recently; I’m calling about your last quarter 2015.
Yes. Of course you are. I suppose you wouldn’t know this, but my mother’s name was Caroline. I’m in the middle of eleven, four sisters and four brothers. Of her four daughters, my mother’s closest was my younger sister, also named Caroline. She took care of our mother in her last years. Yes. Ma passed a year ago in December. She was surrounded by her nine adult children. Her husband of sixty two years, my father Howard, whispered sweet reassurances to her until her last breath. Lived until age 86 and loved dearly right to the end. By the way, I assume you’re calling because I filed so many returns and put in for a large amount of input tax credits on that last one, right?
Yes, Mr. Wallace, it’s been flagged by our system.
Makes sense, that’s because I sent in several years’ worth of input tax credits on that one return. You’ll notice that the previous ones had none. I’m ready for your audit. I have it all laid out for you. When would you like to stop by?
No. No. Mr. Wallace, we haven’t decided if an audit is necessary yet.
But, Caroline. I insist. And call me Christopher. I love it when you guys come by. It’s always a learning experience for both of us: good conversation and we take care of business. I usually find some things I forgot to claim too. I’ll set aside a whole day. How about next week? Would that do for you? Will you come personally? You sound nice and I’d love to meet another Caroline.
No. No Mr. Wallace, like I said, an audit hasn’t been ordered.
Please, call me Christopher. You know, I almost named my daughter Caroline. I lost that battle I’m afraid. She insisted on Charlotte; that’s a pretty nice name too. It was our first child together. It was the least I could do. Missus was heroic during the pregnancy and 18 hours of labour. There was blood everywhere and she’s so tiny. She deserved to name her. I call my little girl Charlie.
Laughing: Yes, that is a nice name, Christopher.
Thanks. You never know though, we could have another. Well, actually, we did, only it was a boy. If you come by, she’ll tell you it was a mistake, but, I only believe that so far. In any case, my father had five sons Caroline, and none of us named a boy after him. So when I got this little guy in my life, I named him after my father. Little Howie, we call him. He’s a real delight, now two and a half.
That’s great Christopher.
Although, there’s still a chance we could have a Caroline. Don’t give up! You just never know. The missus says no, flat out, no way. In fact, she wants me to go under the knife–if you know what I mean. But I just can’t bring myself to do it. I mean, seems pretty drastic. What do you think? Another Caroline would be great eh?
Laughing: Well yes, I suppose that would be good too, Mr. Wallace.
Then again, we could have a boy, Caroline. Then I’d really be in trouble. I have no plans for another boy’s name. It seems so vain to name him after myself, you know what I mean?
Ha! I’m sure you’ll come up with something if that happens Mr. Wallace.
Yes, I don’t even want to think of the wife’s reaction if I knock her up again. I’m not getting any younger you know. Well, that’s too bad you’re not stopping by, Caroline. I really made sure to have things perfectly in order to make it as easy as possible for you. Are you sure you couldn’t? I have a big conference table and chairs where you can go over three or so years of receipts. I’ll serve coffee too!
No. No. Mr. Wallace. Could you just send us a sample of the expenses, like maybe the five largest ones?
Well, I suppose. I mean, most of my receipts are for pretty small stuff. I have one vehicle that’s dedicated to business. Unfortunately, I was in newspapers sales and creative destruction has killed off my niche so I’m moving on as of this week.
Oh, that’s too bad Mr. Wallace. I know. Newspapers are all on-line now. Print is less in demand.
Yes, that’s right Caroline. It’s the end of an era. To tell you the truth, I have mixed feelings about it. I spent 14 years flogging newspapers across Canada. At one time, I had more than a 150 reps working for us, ten managers, a dozen newspaper clients and seven regular account offices. I’m bittersweet about leaving.
It must be terrible Christopher. I hope you find something else that works for you.
I will Caroline. And when I do, I’ll make sure to keep proper records in case you want to come by. When I think of it, there was a couple of transmissions put into that vehicle, those are pretty big bills. Will those do? I mean, what can do to make your job easier today? If you won’t come by for an audit, how can I help you?
Mr. Wallace, how about I send you a letter asking for the five largest expenses and a sample of one of your month’s expenses. Send me that and we should be good.
Caroline, that doesn’t seem like much. Are you sure I can’t do more?
Laughing: No Mr. Wallace, that should be fine. I’ll send out a letter today.
OK. Gees, I was sitting here pen and paper in hand ready to write whatever you said but if you’ll send me a letter I won’t take notes. Darn efficient of you then Caroline. I’ll look for your letter and I’ll make sure to send off whatever you need by the end of the week. And if you need anything else, you just let me know. Is your contact information going to be in the letter?
No. No. Thank you very much Christopher. You don’t need to do anything. Yes, my contact information will be there too. I’ll put it all in the letter and if you can just do that and we should be good. It was nice speaking with you today.
It was super speaking with you too. Please call anytime. I’m more than happy if you do. Goodbye now.
Good bye then. If I need anything, I’ll let you know.
©CKWallace, 2016, all rights reserved.
P.S. If you’d like to learn how to build immediate rapport with anyone you meet, let’s talk.
3 comments on “Hi, it’s Caroline calling from Revenue Canada”
OMG, can’t stop laughing!
This is perfect!